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FAQ

FAQ

Where is The House of Ganges bags made?

Our vegan leather bags are exquisitely designed and handcrafted at our factory in Kolkata, India.

What material is The House of Ganges bags made of?

Our vegan leather bags are made up of PU (Polyurethane). PU leather is an artificial leather material made with split leather.

Are the colors of the products shown on the website accurate?

We assure that the colors are as precise as possible. Slight variations may occur due to the effects of bright lighting during photography. 

Explain the process of placing an order

You can choose any style of your choice from our website and add it to the cart. Proceed to check out and choose to pay for your order via online payment, credit/debit card, UPI or Cash on Delivery.

I need more information & want to place an order over the phone

We're always delighted to be of help, feel free to get in touch with us on:

WhatsApp: +916291200300,

email: contact@thehouseofganges.com

How long do The House of Ganges takes to ship the order?

It usually takes 3 - 4 working days from the time of order placement to ship the order.

How do I track my order?

Once your order is dispatched, tracking details will be shared with you via email/whatsapp

Can I return my order?

Please visit @https://thehouseofganges.com/policies/refund-policy

Does The House of Ganges have International Shipping?

Yes, we offer International Shipping to more than 150 countries.

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