Shipping policy

SHIPPING INFORMATION - INDIA 

We at The House of Ganges know how important it is to receive your purchased products in the finest condition and on time. We use a large network of couriers to deliver your products as early as possible.  

        • NORMAL SHIPPING : Depending upon the kind of product ordered, we typically take 3-4 days to make the bag/accessory and 2-3 working days to deliver it to your shipping address in India.  
        • EXPRESS SHIPPING : All orders under express shipping will be charged an additional Rs 999/- and product delivered to you in 2-3 business days from the date of order placed.
        • Free shipping is available on all the products for India.
        • All prices mentioned on www.thehouseofganges.com are final MRP and inclusive of all taxes.
        • In case, any pre-paid order is lost in transit then the entire amount will be refunded.
        • COD Orders: All orders under COD will be charged an additional flat rate of INR 350. For COD orders, the customers are contacted by our customer service team for order confirmation.
        • Please note, two attempts will be made to confirm the order, if failed to answer the calls, the orders will marked be as cancelled.
        • Our courier partner will contact you before delivering the product. In case you are not at the delivery address, three attempts will be made to deliver the product. Failing to receive or attend to the calls made will result in your order being returned to our warehouse.

SHIPPING WORLDWIDE 

We now ship to over a 230 countries worldwide. Register with us to receive updates on shipping, promotions and other related information.

For all international shipping, we have tied up with the best logistic partners like FedEx, DHL, TNT, UPS and Aramex to provide you with the most reliable and efficient service. 

Shipping charges will be added/ mentioned while checking out on your order. For any difficulty, you can contact our customer service team via call or WhatsApp on +91 6291900300, alternatively, you can also send an email to care@thehouseofganges.com 

  1. We accept all international credit and debit cards. Simply choose a credit card at the time of check out. This is the simplest way to complete your transaction.
  2. Orders shipped outside India may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient's country.

 

SHIPPING COSTS & EXPRESS SHIPPING for INTERNATIONAL ORDERS?

Express delivery is available to most destinations. Customers are requested to add a note of the express delivery address during checkout and we will notify you with the additional costs and possibility for International Orders.